Booking conditions:

“Volg de Rode Schoentjes” uses the booking conditions of Activa Bolsena!
If you book a trip/vacation that falls within 6 weeks before departure, you are obliged to pay the entire travel sum at once.
If the trip falls outside 6 weeks before departure, you pay a deposit of € 300,- within 14 days. Transfer the remaining amount to us no later than 6 weeks before the start of your holiday.
Some of our cooperation partners ask for a higher amount for the down payment. We will indicate this when booking.
Bookings under € 250 must be paid in full, without a deposit.
For tailor-made trips, weddings and workshops, you pay € 200,- p.p. and € 25,- administration costs per invoice. The remaining amount must be paid 6 weeks before departure.

Bank details:
Volg de Rode Schoentjes uses:
Foundation third parties apply to Activa Bolsena.
“Stichting Derden Gelden Activa Bolsena”
IBAN: NL26INGB0005122801
BICcode: INGBNL2A
Chamber of Commerce number: 1886575

Guarantee scheme:
Volg de Rode Schoentjes makes use of the Activa Bolsena guarantee scheme.
As of February 1st 2010, Activa Bolsena applies the following conditions in business dealings with its clients.
These terms and conditions have been filed with the Chamber of Commerce in Apeldoorn (the Netherlands).
Activa Bolsena uses its own guarantee system.
This concerns: “Stichting Beheer Derden geld Activa Bolsena”. This foundation was drawn up by civil-law notary Mr. J.H. van Maaswaal in Waardenburg and registered with the Chamber of Commerce. Activa Bolsena has opted for this guarantee scheme in order to offer its customers a good guarantee. This is a safe way for both Activa Bolsena and its customers. The client deposits the money into the account of the “Stichting Beheer Derden Gelden Activa Bolsena” and one week before departure this money is transferred to the bank account of Activa Bolsena. For example, the client has the guarantee that the trip/vacation will happen or that the money will be refunded if Activa Bolsena cannot or no longer fulfill its obligations towards the client due to financial inability.

In exceptional cases, Activa Bolsena may request that the money be transferred directly to the company’s account for the following reasons: large deposits due a few months before departure to meet the requirements of the accommodation providers and/or transportation. In addition, if desired, the customer can inspect the transfer from the business account to the issuer by means of a copy of the Activa Bolsena bank statement.

Cancel:
If you (unfortunately) want to cancel, you will pay the following cancellation costs in addition to any reservation costs owed:
In case of cancellation up to the 42nd day (exclusive) before the day of departure: the deposit.
In case of cancellation from the 42nd day (inclusive) to the 28th day (exclusive) before the day of departure: 35% of the travel sum.
In case of cancellation from the 28th day (inclusive) to the 21st day (exclusive) before the day of departure: 40% of the travel sum.
In case of cancellation from the 21st day (inclusive) to the 14th day (exclusive) before the day of departure: 50% of the travel sum.
In case of cancellation from the 14th day (inclusive) to the 5th day (exclusive) before the day of departure: 75% of the travel sum.
In case of cancellation from the 5th day (inclusive) until the day of departure: 90% of the travel sum.
In case of cancellation on the day of departure or later: the full travel sum.
A maximum of 12 participants and a minimum of 6 participants applies to all workshops. In case of insufficient registrations for the workshops, Volg de Rode Schoentjes reserves the right to cancel them up to 2 weeks in advance. The amount paid minus € 25,- administration costs will be returned.

Pay attention!!! We are not liable for any damage or injury incurred during your stay. We therefore recommend that you take out travel and cancellation insurance to avoid any misunderstandings.

You will be offered an equivalent package in case that which has been booked cannot go ahead as a result of:
Internal damage to accommodation / accommodation.
Death of the tour guide or spouse
Other security reasons that could pose a risk to the security of the customer.